Which option is right for me?

Five ways to work together, from a single session to a monthly retainer. Start with the one that matches where you are now.

OptionWho it suitsWhat's includedNext step
HR Advice Session£125, 60 minutes You have one situation, document or question on your mind and want a clear answer. A session shaped around you, a written summary within 2 working days and up to two ready-to-use documents. How a session works
HR Health Check£395, fixed fee Cafés, cleaning firms, shops and other frontline teams, or care services with no inspection coming up. A written once-over of what you already have: what's working, the gaps worth closing first and prioritised next steps. See the Health Check
CQC or Ofsted Inspection PrepFrom £495, one-off visit Care and early years services with an inspection on the horizon, including those who already have an HR provider. An on-site visit anywhere in the UK, a written gap report in priority order, tools fitted to your service and a walkthrough with your managers. See what's included
RootedFrom £245 a month Teams who want an HR professional to check things with, so they're never working it out alone. Up to 2 hours a month on contracts, policies, absence and probation, with policy updates when the law changes. No minimum term. Compare the retainers
FlourishingFrom £445 a month Growing teams who want a trusted expert in their corner, month in, month out. Up to 5 hours a month, a monthly check-in call, a quarterly people review and guidance on employee relations cases. Compare the retainers
Book Your 20-Minute Discovery Call

Still not sure? Tell me what's going on and I'll point you to the lightest option that works, or .

Retainer prices rise with team size. No VAT is added.

One-off visit for care and early years
From £495
CQC or Ofsted Inspection Prep

I come to your service, see how things really work and compare it with what CQC or Ofsted will expect to see in your staff records and people processes. Then I give you the tools to close the gaps and show you and your managers how to use them, so you go into inspection knowing where you stand.

Already have an HR provider or helpline? This works alongside it. They answer the phone when something goes wrong; I come in and check you're ready before anyone asks.

This covers the people side: safer recruitment, DBS and right to work records, training, supervision and HR policies. It doesn't cover clinical, medication or premises checks.

You get
  • An on-site visit, anywhere in the UK, looking at your records alongside how the service runs day to day
  • A written gap report: where you are, where you need to be, in priority order
  • The tools to get there: checklists, trackers and templates fitted to your service
  • A walkthrough with you and your managers so you can use them with confidence

Final price depends on the size of your service and is agreed in writing before I start. Travel outside London may be added, always agreed with you first.

Two women talking things through over a table in a bright room
Already dealing with a disciplinary, grievance or absence case?

That's not my main focus, and I'd rather help you avoid it. But I do support it properly when it happens. Full detail and pricing are on the dedicated page.

See Employee Relations Support →

Practical help across the whole employee journey.

From a new starter's first week to a tricky absence case. Pick what sounds like you and I'll point you to the lightest way to get it sorted.

Onboarding & probation
Contracts, inductions and a probation process with clear checkpoints, so new starters know where they stand and you know what to do at the end of probation.
Usually via: Rooted or Flourishing
Performance & development
Appraisals, one-to-ones and the difficult conversations. Practical backing for managers, plus a simple performance framework if you want one.
Usually via: Flourishing, or the Performance Framework project
Sickness & absence
Short and long-term absence, return-to-work conversations and reasonable adjustments, handled fairly and consistently.
Usually via: A Seedling session, Rooted or Flourishing
Policies, handbooks & contracts
New policies written around how you really work, or a once-over of the ones you already have. Kept up to date when the law changes.
Usually via: HR Foundations Pack, then Rooted for updates
Inspection-ready records
The HR paperwork CQC and Ofsted expect to see: DBS tracking, training records, right-to-work checks and the policies behind your safeguarding.
Process automation
Simple HR workflows that run themselves: onboarding checklists, absence and leave tracking, document templates and reminders.
Usually via: A fixed-fee project, quoted after a short call

Don't see your situation? Book a call and tell me what's going on.

Support that fits where you are.

Whether you need a one-off session or someone in your corner every month, there's a way to work together that fits your team.

Retainer prices are set by team size (everyone on payroll, including part-time and bank staff). The price you see is the price you pay: no VAT is added. Every package starts with a free 20-minute discovery call, whether or not you go on to book.

Pay As You Go
Seedling, HR Advice Session
£125 / 60-minute session
Any team size. Includes a written summary within 2 working days.
Tailored support for a situation, document or process. You leave feeling clear and confident, with practical advice and documents to use straight away.
First
Free 20-minute discovery call
Session
One 60-minute call, shaped around you
Contract
None. Book when you need it
After
Summary and documents within 2 working days
What's included and what's not
Included
  • A session tailored to your situation, policy or process
  • Written summary of your options and my recommendation
  • Up to two ready-to-use documents, such as letters, templates or checklists
Not included
  • Support between sessions
  • Running a case, investigation or hearing
  • A full handbook (see HR Foundations Pack below)
More time or more drafting: £95/hour in 15-minute blocks. See what you could leave with
Book Your 20-Minute Discovery Call
Retainer
Flourishing
£445 / month
1 to 15 staff · 16 to 30: £495 · 31 to 50: £595
For growing teams who want a trusted expert in their corner, month in, month out.
Hours
Up to 5 a month
Contract
6-month minimum, then rolling monthly. One month's notice
Reply
Next working day
What's included and what's not
Included
  • Everything in Rooted
  • Monthly check-in call
  • Quarterly people review
  • Guidance on employee relations cases, within your hours
  • Onboarding support for new starters
Not included
  • Running investigations or hearings (fixed-fee case support below)
  • Tribunal representation
The 6-month start gives me time to really get to know your business. Extra time: £85/hour, agreed first.
Book Your 20-Minute Discovery Call

A conversation first, then something you can use straight away.

Every Seedling session starts with a free 20-minute discovery call, whether or not you go on to book. That call is what lets me tailor your 60 minutes to you.

1
Discovery call, 20 minutes
You tell me what's going on and what you need, and I listen first. No charge, no obligation and no pressure to book.
2
Your 60-minute session
Built around what you told me. I work through your situation with you, give practical advice and draft or review the documents to fit your business.
3
Within 2 working days
I send you a written summary of your options and my recommendation, plus the documents to take away and use straight away.
How I want you to feel when you leave

Clearer, calmer and more confident. You'll know where you stand, what to do next and why, with the weight off your shoulders and that "I'm glad I checked" feeling.

If anything still feels unclear afterwards, just tell me and we'll go through it again. That's part of the session, not an extra.

A situation you're dealing withAn absence case, a difficult conversation, a probation decision

An absence case, a difficult conversation, a probation decision or a concern about conduct or performance. I'll help you work out what's happening, what your options are and what I'd do.

You leave with
  • Your options and my recommendation, in plain English
  • The letters you need, drafted for your case, such as a meeting invitation or an outcome letter
  • A short script or checklist for the conversation

You'll feel steadier, knowing you have a plan and that you're handling it fairly.

A policy or documentA new policy, a contract, or a once-over of one you already have

A new policy, a contract, a section of your handbook, or a once-over of one you already have.

You leave with
  • A document drafted or reviewed to fit how you work
  • A note of what changed and why, so you can explain it to your team
  • Advice on how to roll it out

You'll feel confident that the paperwork fits your business and that you can explain it to your team.

A process or manager supportProbation, onboarding, return-to-work conversations, simple automation

Probation, onboarding, return-to-work conversations, or helping a manager feel confident handling people issues.

You leave with
  • A reusable checklist or template, ready to use
  • A step-by-step process in plain English
  • Talking points for your managers
  • Ideas for simple automation, such as reminders and trackers, where it would save you time

You'll feel relieved that it's sorted, and that your managers know exactly what to do.

Up to two documents are included in each session. Larger pieces, such as a full handbook, are available as a fixed-fee project below, and extra time is £95 an hour.

Fixed fee, so you know the cost before I start.

Some jobs are better as a one-off project than a monthly retainer. Each one is agreed in writing before I begin.

£395
HR Health Check
A written once-over of what you already have in place: what's working well, the gaps worth closing first and prioritised next steps. The best first step for cafés, restaurants, cleaning firms, shops and other frontline teams, or for care services with no inspection on the horizon. Got one coming up? Inspection Prep is the better fit.
£750 to £1,250
HR Foundations Pack
Employee handbook, core policies and a contract template, written around how you work. £750 for 1 to 15 staff, up to £1,250 for 31 to 50.
£450 to £750
Disciplinary or grievance case support
Hands-on help running a case, from the first meeting to the outcome letter. Priced per case after a short scoping call.
£650 to £1,200
Performance Management Framework
A simple, fair process for appraisals, one-to-ones and performance concerns that your managers will use.
Quoted
HR Process Automation
Simple workflows for onboarding, absence and leave tracking, templates and reminders. Scoped and priced after a short call.
£95 / hour
Hourly support
For needs that vary month to month. Billed in 15-minute blocks. Retainer clients pay £85/hour for extra time.
Good to knowTeam size, VAT, hours, availability, tribunal claims and price reviews
How team size is countedEveryone on payroll, including part-time and bank staff. Headcount, not full-time equivalents.
No VAT addedThe price you see is the price you pay.
Hours and extra timeRetainer hours don't roll over, so use them freely. Extra time is always agreed with you before I start.
When I'm availableMonday to Friday, 9am to 5pm, by phone, email or video call.
If a claim is madeIf a case reaches an employment tribunal, I'll refer you to an employment solicitor and can support alongside at the hourly rate.
Price reviewsReviewed each April, with 30 days' notice for retainer clients.
Ready When You Are

Let's talk about where you are, and where you want to grow.

Book a 20-minute discovery call. It's a chance for you to tell me what support you need and for me to understand your business, no pressure, no obligation.

  • Twenty minutes, by phone or video, whatever's easiest for you
  • We talk through what's actually going on, no form to fill in first
  • No hard sell. If I'm not the right fit, I'll say so
info@thepockethr.co.uk · Croydon, UK · On site across the UK, or by video call
1
Need advice on something?
HR
HR Assistant
The Pocket HR · Online
General guidance only, not legal advice. For your specific situation, book a call.
Hi, I'm the HR Assistant for The Pocket HR.

Ask me anything about onboarding, policies, performance, or handling a tricky people situation, whatever stage your business is at, I'll give you clear, plain-English guidance.
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