Arrun Greaves, HR consultant for small care, early years and frontline teams.

I'm an HR professional. I've worked across payroll, benefits, employee engagement, performance management, and employment relations casework, so there's not much I haven't seen.

I hold a Level 7 CIPD qualification in Strategic People Management, that's the highest level in the profession. So the advice I give you is grounded in current best practice and employment law, not guesswork.

I'm drawn to working with people who've built their whole job around looking after someone who can't fully look after themselves, care homes, domiciliary care, nurseries, early years settings. That's a genuinely different kind of business to run: the paperwork isn't red tape for its own sake, it's part of how you keep the people in your care safe. I like being the person who makes sure that side holds up, so you can put your energy where it belongs.

That's where I specialise, but it isn't the only place I work. I also support other small businesses where the team is really what customers are paying for: hospitality, cleaning and facilities, retail, security, leisure. Shift patterns, rotas, staff turnover and right to work checks bring the same kind of pressure, and the same need to get the basics right.